Updated: Nov 28, 2020
Our office has always adhered strictly to the highest standardized infection control measures to prevent transmission of all respiratory infections. In addition to our routine cleaning and disinfection protocols with EPA-registered, hospital-grade disinfectant and sterilization of all tools and equipment, we have implemented additional safety measures to our office policies. We are confident that our guidelines create a safe environment for all of our patients and team members. Please see below for a summary of our additional measures and office policies. If you would like more information about our office’s dedication to your health and safety, please give us a call.
Prior to your appointment
All patients will be screened over the phone for flu-like symptoms prior to their appointment.
All new patient forms including health history should be completed online in order to reduce paper and time spent in the reception area. Please see our online health history form on our website under patient forms.
Any patients who exhibit flu-like symptoms (such as cough, fever, shortness of breath, or new loss of taste/smell) or has been in contact with someone who was positive for COVID-19 in the last two weeks should not enter the office. We will gladly reschedule until it is safe to be in the office.
We require all patients to wear a face covering or mask prior to entering our office.
Physical distancing will be practiced in both reception and check-out areas.
If a patient is being accompanied, then his/her escort will be asked to wait in the car or on the benches outside of the building in order to limit the number of people in our waiting room. Exceptions will be made for a medically valid reason.
Capability for a virtual waiting room – patients can choose to call us in order to inform our office of their arrival and to ensure that our providers are ready for their care rather than wait in the reception area.
At our office
Upon arrival, the temperature of each patient will be taken with a contactless forehead thermometer – we will reappoint any patient with an elevated temperature.
Commonly touched areas such as door handles will be cleaned and disinfected frequently.
All pens will be disinfected after each use.
Hand sanitizer and tissues are readily available for all patients and team members.
All magazines have been disposed.
During your appointment
Prior to starting your treatment, all patients will be asked to rinse with a hydrogen peroxide mouth wash for 1 minute
All of our staff practice hand hygiene before and after all patient contact.
Surgical masks are one time use and replaced between each patient.
Standardized disinfection procedures and sterilization of instruments are completed between each patient.
FOR OUR TEAM MEMBERS
All team members must call the office to notify if they or someone in their household exhibit flu-like symptoms. In this case, the team member will not report to the office.
A face covering or mask is mandatory upon entering the office and while in the office.
Temperature of each employee will be taken at immediate entry into the office – any team member with an elevated temperature will be sent home to follow up with his/her medical provider.
All team members are encouraged to change out of work clothes at the end of the day prior to leaving work.